Shipping Info:
All products are allegeable for free shipping. Free shipping will be shipped within 24 hours after payment received and verified, please allow up to 7 business days for delivery (usually less).
Returns & Exchange:
In order to better serve and satisfy our customers, we spend enormous efforts on ensuring our product descriptions and order processing procedures are accurate, precise and informative. If you still get confused, please ask any questions before placing an order. All sales are final.
Please note that on all returns and cancellations, shipping and handling fees of all the orders are non-refundable.
-No refund or exchange will be issued on used, painted, customized, or special order items, so please order carefully and pre-fit parts before painting.
-No returns will be accepted after 10 days of date of purchase.
-You may return, exchange or refuse any unopened products that are in original packing, good and resalable condition. For any shipment/items that are refused or returned, we will charge $5.00 or 15% of the order amount, whichever is greater, to cover costs associated with processing your order and restocking fee. Shipping costs are not refundable.
-Please keep all boxes, warranties and owner's manuals when you receive them. They are very important in the event merchandise is damaged, becomes defective or needs to be returned. Electrical items are limited to a 3 day return period.
-OptionRacing.com is not responsible for the shipping cost. When return authorization is granted, merchandise must be returned to us freight prepaid before shipped. After we received the returned product(s), we will examine and verify its condition before issuing a store credit on the product's selling price. We will evaluate the product for manufacturing defects. If the product is determined to be defective, we will replace the item for exchange at no charge.
-OptionRacing.com will not be liable if you order the wrong product (e.g. wrong model/year). Please read our detail information and specification of products carefully before placing an order.
-Please note that it takes approximately 14-21 days for a domestic return to process, Canadian and other international orders may take longer.
*Sometimes, we do make mistakes in processing your order at certain circumstances:
- we ship a wrong (totally different) product to you
- if you receive a manufacturer damaged or defective product
- or our description is wrong
If those defects are found, we are responsible to either exchange the specific product, or issue a full amount refund to you. We will also reimburse any shipping costs for you to return the product to us. Otherwise, if we found that we make no mistake (right product sent, no manufacturer defect, right description), we will send the original item back to you.
